At Vuleri we strive for perfection. If on the very rare occasion you are less than delighted with your finished items please advise us immediately via email:info.vulerijewelry@gmail.com

Items can be returned with a full refund provided that:

• The item is returned within 180 days of receipt.
• The item is unopened, in original packaging and in a resalable condition.
• The customer covers the cost of postage back to us (we recommend you use a signed-for delivery service with proof of postage).
• There will be a 10% admin charge for restocking the item if this is resell-able

If you have received your item damaged, this must be raised with us within 5 days of receipt via email: info.vulerijewelry@gmail.com